At Aplus Marketing Services Pvt Ltd, we strive to provide exceptional digital marketing and search engine optimization services, as well as high-quality digital products through our eCommerce store. We understand that managing expectations and ensuring satisfaction is crucial. This Refunds and Returns Policy outlines our approach to handling refunds and returns for our services and products. Please read this policy carefully to understand our procedures and conditions.

1. Digital Products

No Refunds or Exchanges
All digital products sold on our eCommerce store are final sales. Due to the nature of digital products, which are delivered and accessible immediately upon purchase, we do not offer refunds, returns, or exchanges. Once a digital product is purchased and delivered, it cannot be returned or refunded. We encourage customers to carefully review product descriptions, previews, and any available information before completing a purchase to ensure that the product meets their needs and expectations.

Reason for No Refund Policy
The no-refund policy for digital products is in place because digital goods are inherently non-returnable and can be copied or shared instantly once downloaded or accessed. This policy helps us maintain the integrity of our products and ensures that we can continue to provide high-quality digital goods to our customers.

2. Digital Marketing and Search Engine Optimization Services

7-Day Refund Window
We offer a 7-day refund policy for our digital marketing and search engine optimization services. We want our clients to be satisfied with the services we provide and are committed to addressing any issues or concerns that may arise. If you are not satisfied with the results or the service received, you may request a refund within 7 days from the date of purchase. This period allows you to evaluate the effectiveness of the services and ensure they meet your expectations.

Refund Request Procedure
To request a refund, please contact our support team within the 7-day period. Your request should include the following details:

• Your name and contact information
• The date of purchase
• A brief explanation of the reason for your refund request

Our support team will review your request and provide instructions on the next steps. Once the refund request is approved, the refund will be processed to the original payment method within 7 business days. Please note that the refund process may take additional time depending on your bank or payment provider.

3. Payments to Third-Party Platforms

Non-Refundable Payments
Payments made directly to third-party platforms, such as Google, social media platforms, or other external services, are non-refundable. These payments are beyond our control and are managed directly by the respective third-party services. As such, we are unable to offer refunds for any amounts paid to these platforms.

Understanding Third-Party Payments
When making payments to third-party platforms, you are entering into agreements with those external entities. Any issues or disputes related to these payments should be addressed directly with the respective platform’s customer support. We encourage you to review the terms and conditions of these third-party services before making payments to understand their refund policies and procedures.

4. Contact Us

Customer Support
If you have any questions or concerns regarding our Refunds and Returns Policy, or if you need assistance with a refund request, please contact our customer support team. Our team is here to help and ensure that your concerns are addressed promptly.

Email: contact@aplusmarketingservices.com

We reserve the right to update or modify this policy at any time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed of any updates. By making a purchase or using our services, you agree to the terms outlined in this policy.

Thank you for choosing Aplus Marketing Services Pvt Ltd. We appreciate your business and look forward to serving you with our digital products and marketing services.